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Shipping Policy

1. Order Processing

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received.
  • Once your order has been processed, you will receive a confirmation email with tracking details.

2. Shipping Time & Rates

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-10 business days.
  • Express Shipping: Estimated delivery within 2-5 business days (extra charges apply).
  • International Shipping: Estimated delivery within 7-20 business days, depending on the destination.

Shipping costs are calculated at checkout based on your location and chosen shipping method.

3. Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track your order through our website or the carrier’s tracking system.

4. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated timeframe, please check your tracking details first.
  • If your order is lost or missing, contact us, and we will assist you in resolving the issue.

5. Customs, Duties & Taxes

  • International orders may be subject to customs fees, duties, or taxes depending on your country’s regulations.
  • P3 Skincare is not responsible for these additional charges; customers are responsible for covering any import fees.

6. Incorrect Shipping Address

  • Please ensure your shipping details are correct at checkout.
  • If an incorrect address is provided and the order is returned to us, additional shipping charges may apply for reshipment.

7. Shipping Restrictions

  • Some skincare products may be restricted in certain countries. If we cannot ship to your location, we will notify you and issue a refund.